FAQ

A little help for your perfect manicure

Answers to our most common questions

What are press-on nails?

Press-on nails are ready-to-wear artificial nails designed to give you a salon-inspired manicure from the comfort of your own home. They are easy to apply, removable, and available in a variety of styles, shapes, colours, and designs.

What is the difference between press-on nails and salon nails?

Press-on nails are pre-designed artificial nails that you can apply at home, giving you a salon-inspired manicure without the need for a salon appointment. They are convenient, easy to apply, and available in a wide range of styles and designs.

Salon nails, such as gel, acrylic, or other professionally applied enhancements, are applied and shaped by a nail technician and typically require more time and professional equipment.

With CiCi Nails, you can enjoy a beautiful, polished manicure from the comfort of your own home, with the flexibility to change your look whenever you like. 

What are the benefits of CiCi press-on nails?

CiCi Nails are handcrafted with salon-quality gel to give you a beautifully polished manicure from the comfort of your own home. With an easy 5-minute application, you can achieve a salon-inspired look without the need for an appointment. Each nail set comes with a complimentary 8-piece application tool kit, making it simple and convenient to get started. 

Our press-on nails are also reusable, allowing you to enjoy your favourite designs again and again when cared for and removed properly. When applied with UV nail glue, they can last up to 4 weeks, depending on application, lifestyle, and nail care. With a wide range of styles, colours, shapes, and designs to choose from, CiCi Nails makes it easy to find the perfect set for every style and occasion.

Are CiCi press-on nails reusable?

Yes, CiCi press-on nails are designed to be reusable when they are applied and removed carefully. How many times you can reuse them will depend on the application method, how gently they are removed, and the condition of the nails after removal.

For the best chance of reusing your set, avoid picking or pulling the nails off. Instead, follow our Application & Removal Guide for the recommended application and removal techniques, and store your nails safely after removal. With proper care, you can enjoy your favourite CiCi Nails set again and again. 

How long do CiCi press-on nails last for each wear?

With proper nail preparation, application, and care, CiCi press-on nails can last up to 4 weeks for each wear when applied with UV nail glue. Wear time may vary depending on your natural nails, application technique, lifestyle, and daily activities.

For the best and longest-lasting results, we recommend following our Application & Removal Guide carefully and taking proper care of your nails throughout wear. 

How do I find the right size for me?

Please refer to our Size Guide before placing your order. Carefully measure your natural nails and compare your measurements with our sizing chart to choose the most suitable size for you.

What if I’m between sizes?

If you’re between sizes, we recommend choosing the larger size, as press-on nails can be gently filed to achieve a more precise fit. Please refer to our Size Guide for detailed measuring instructions.

How do I apply my CiCi press-on nails?

For the best results, please refer to our Application & Removal Guide for step-by-step application instructions. 

How do I remove my CiCi press-on nails?

Please refer to our Application & Removal Guide for step-by-step instructions on how to remove your nails safely and achieve the best results.

Can I file or reshape my press-on nails?

Yes, you can gently file the edges of your press-on nails to adjust the shape or achieve a more precise fit. We recommend using a fine nail file and filing gently to avoid damaging the nail or its design.

Can I sleep while wearing press-on nails?

Yes, you can sleep while wearing your press-on nails. However, take care to avoid catching or lifting the nails on your bedding or other surfaces, as this may affect their adhesion.

Can I shower or swim while wearing press-on nails?

Yes, you can shower or swim while wearing your press-on nails. However, prolonged or frequent exposure to water may affect their adhesion and wear time. For longer-lasting wear, we recommend avoiding prolonged soaking and taking extra care when swimming, showering, or participating in activities involving water.

Can I use household cleaning products while wearing press-on nails?

Yes, you can use household cleaning products while wearing your press-on nails. However, we recommend wearing appropriate protective gloves when using cleaning products or chemicals. Prolonged exposure to chemicals may affect the appearance or adhesion of your press-on nails.

Can I wear press-on nails if my natural nails are damaged?

We recommend allowing damaged, weak, irritated, or otherwise compromised natural nails time to recover before applying press-on nails. If you have concerns about the condition of your natural nails, we recommend consulting a qualified nail or healthcare professional before use.

How long will my order take to arrive?

Delivery times depend on your location, the shipping method selected, and the time required to process your order. Please refer to our Shipping Policy for current processing times and estimated delivery times.

How do I track my order?

You can track your order here. Please allow some time for the tracking information to update.

Can I exchange or return my order?

Please refer to our Returns & Exchanges Policy for full details.

Still  have questions?

If you couldn’t find the answer you’re looking for, please contact our friendly customer service team. We’re always happy to help.

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